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Around-the-clock support from skilled, caring teams — so you can stay safe and comfortable at home.

Available in

ACT | NSW | QLD | VIC

A participant and support worker sharing a joyful moment together with 24/7 disability care support

24/7 disability care, day and night

Your needs. Your home. Your way.

Our 24/7 disability care means you’ve always got someone in your corner. Skilled, caring teams who are there for you, whenever you need them.

Our support workers can help with personal care, medication, mobility, and specialist equipment. They’re trained in complex care, mental health support and Positive Behaviour Support. With overnight and round-the-clock options, you can stay at home safely and comfortably.

You’re in control. You choose what help you need and when. We work with you, your family, and your support network to design a plan around your life.

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Where is 24/7 disability care available?

At Aruma, we provide 24/7 disability care across NSW, VIC, QLD, and ACT. Our local teams are based in communities right across the east coast, so you get support from people who know your area.

Want to find out if we have support workers near you?

Your 24/7 disability care questions answered

24/7 disability care is continuous support in your home, day and night. It’s ideal if you need a higher level of help and want to stay living in your own space.

This type of care can include:

  • Full-time support workers available around the clock
  • Continuous monitoring for safety and wellbeing (such as checking for falls or seizures)
  • Overnight support, including awake or sleepover shifts
  • Help with personal care, medication, and mobility
  • Support with complex care needs or behaviour management.

You choose what works for you. Some people need support all day and night. Others may need overnight care with regular check-ins. We design it around you.

Yes! Our support workers can come to your home to provide round-the-clock care. You don’t need to move into supported or shared accommodation unless that’s what you want.

If you’re looking for accommodation with 24/7 care built in, we can help with that too. Our team can match you with the right housing option.

If you need both accommodation and 24/7 care, there are two NDIS-funded options that might suit you — depending on how long you need support for.

Supported Independent Living (SIL) is long-term accommodation with 24/7 support. It’s designed for people with high and complex needs who want to live in a supported home environment.

Short Term Respite (STR) is a short stay (up to 14 days at a time, with a maximum of 28 days per year) with 24/7 support included. It gives you or your family a break, or can help during a transition.

Depending on your available funding, get in touch to learn how these options can work for you.

Learn more about Supported Independent Living

Learn more about Short Term Respite

Our 24/7 care teams are trained to meet high-level needs. This includes training in:

  • Complex care
  • Mental health support
  • Positive Behaviour Support
  • Medication management
  • Using specialist equipment
  • Emergency response

We match you with support workers who have the right skills for your needs. And we work with you and your family to make sure everyone feels comfortable and confident.

NDIS support category: 24/7 disability care is funded under Core Supports in your NDIS plan.

Core Supports are flexible, so you can use your funding for different types of support based on your needs. Chat with your support coordinator or our team if you’re not sure how your funding works.

Please note: We bill in line with the NDIS Price Guide, which generally increases annually.

Why choose Aruma for 24/7 disability care?

  • Your support, your way — You’re in control. We design support around your goals, your schedule, and the things that matter to you.
  • Skilled, experienced teams — Our support workers are trained in complex care, mental health and Positive Behaviour Support.
  • Peace of mind — Know that help is always there when you need it, day or night.
  • Stay at home — Get round-the-clock care in your own home, where you feel most comfortable.
  • Local teams, national reach — We’re one of Australia’s largest disability providers, but we’re also local. You get the best of both worlds.
Icon for Aruma Way

The Aruma Way – A promise backed by quality

At Aruma, we’re committed to upholding the human rights of every person we support, every time. We call this The Aruma Way, our promise to deliver high-quality support that is:

  • Your Way — Person-centred support, putting you at the centre.
  • The Safe Way — Keeping everyone safe from harm.
  • The Right Way — Effective support, provided the way it should be.
  • Together — Working in partnership with you and your support network.

It’s part of our DNA. It’s embedded in everything we do — and it’s what we hold ourselves accountable to.

“To me, the Safe Way means the person supporting me is a person that cares, a person that i’m comfortable being around and opening up to”
Aruma Participant
respite at aruma

Ready to get started?

Talk to our team today to find out how Assistance with Daily Living can help you reach your goals.

Have questions?

Need to get in touch or wanting to get the ball rolling with this service? Our customer team would love to help.


In their words

What our participants say

Don’t just take our word for it, hear the experiences of those that have benefited from our disability services.
GoodGoogle star 1Google star 2Google star 3Google star 4Google star 54.2
4.2Google star 1Google star 2Google star 3Google star 4Google star 5
Good
Posted on Google Google
LolaJane profile picture
LolaJane
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Aruma, place to visit.
Posted on Google Google
Angela profile picture
Angela
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Such a great space and fun vibe! We really enjoyed visiting this hub and all the rooms set up for different activities. The staff were great and very caring too. Thanks guys!
Posted on Google Google
Isaiah Gollan profile picture
Isaiah Gollan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good place to make friends
Posted on Google Google
Steven Holt profile picture
Steven Holt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
helpful with my ask for help
Posted on Google Google
Camille Collins profile picture
Camille Collins
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Aruma Mudgeeraba Club is a welcoming and friendly place with a great sense of community. The staff are kind, supportive, and always encouraging, creating a positive and inclusive environment. It’s a wonderful place to connect and feel supported. Highly recommend!
Posted on Google Google
Camille Collins profile picture
Camille Collins
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Aruma Logan Village is a welcoming and supportive place. The staff are caring, respectful, and genuinely committed to supporting people to live well. There’s a strong sense of community, and you always feel valued and supported. Highly recommend!
Posted on Google Google
Kaz J profile picture
Kaz J
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have found the staff and services offered to be absolutely fantastic and accommodating. Best staff ever.
Posted on Google Google
Kylie Monck profile picture
Kylie Monck
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Service Leader Laiken is phenomenal
Posted on Google Google
Kylah Wisz profile picture
Kylah Wisz
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am beyond thrilled to share my experience with Aruma. From the moment I stepped through their doors, it was clear that this place is something special. The staff are truly remarkable. They are not only highly skilled and professional but also incredibly warm and nurturing. They have a unique ability to connect with customers, making them feel safe, valued, understood and encourage to reach your goals. What truly sets Aruma apart is their commitment to fostering a supportive and inclusive community. They go above and beyond. It's clear that they are dedicated to making a real difference in the lives of their customers. I highly recommend their services to anyone looking for a place where you will be cherished, nurtured, and inspired. Thank you Aruma, for creating such a wonderful and impactful environment for our community!
Posted on Google Google
Martin Rayner profile picture
Martin Rayner
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing team, always friendly and have done amazing work to assist my son.
Posted on Google Google
Gary Ryan profile picture
Gary Ryan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We would like to compliment all the staff from the reception and to all the support workers dealing with our granddaughter over many years she is making good progress. Thanks to all, Gary & SUE
Posted on Google Google
Mozzykat profile picture
Mozzykat
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Friendly staff who take great care of their participants. Nice fun atmosphere and very clean
Posted on Google Google
R J C profile picture
R J C
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Love that you support diversity 👏 ❤️ 👍.
Posted on Google Google
Romi Arthur profile picture
Romi Arthur
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service ! Big thank you for Shannon !
Posted on Google Google
zorica rosenov profile picture
zorica rosenov
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Aruma is a great organisation, all staff are very friendly and always ready to help you out what ever problems you have 🤗❤️
Posted on Google Google
Chris M profile picture
Chris M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good centre for disability people. The have excellent day program
Posted on Google Google
Antonina Dubrovska profile picture
Antonina Dubrovska
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great services
Posted on Google Google
Alison Allard profile picture
Alison Allard
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A helpful place for disabled people or people with a disability to go and feel like they matter to society. This place does an awesome job a big thankyou to this organization
Posted on Google Google
Tina Batey profile picture
Tina Batey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very friendly, caring staff, resulting in enthusiastic customers who are happy to be there for both work skills (either group or 1 on 1) and life skills such as cooking classes, and a Friday social & gaming group. Better value for money & a more structured, methodical approach to preparation for future employment than Breakthru Wallsend!
Posted on Google Google
Tanya Gardner profile picture
Tanya Gardner
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+0
Thanks for the opportunity to do your Vehicle Graphics they look great on your grey vehicles. It was so easy dealing with your to supply these graphics.
Posted on Google Google
Brett Cumberland profile picture
Brett Cumberland
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nice friendly people
Posted on Google Google
Maureen Twalibangi profile picture
Maureen Twalibangi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good service
Posted on Google Google
Glen Hansen profile picture
Glen Hansen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have a family member who lives with this organization more than happy.
Posted on Google Google
Anna inkerman profile picture
Anna inkerman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great services & jobsearch opportunity very friendly and can give a helping hand with employment
Posted on Google Google
Casey Ryan profile picture
Casey Ryan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
very friendly staff and support staff bosses are very lovely and sweet very supportive helping new clients with what support they need they have helped me and im appreciate it very much and would say definitely stay with this company all workers are very experienced listen to what everyone got to say i love where i am even though i got plans down track