At Aruma, we believe people with disability should be supported to live with dignity, safety and respect. John’s story shows what’s possible when we challenge restrictive practices and work together to create better, more person-centred outcomes.
For a long time, John required a high level of support to stay safe. But due to funding limitations and the risks associated with him being alone for extended periods, restrictive practices were used to keep him safe when direct support was unavailable. While these measures were in place to keep John safe, they also limited his independence, connection with others, and quality of life.
John’s support team consistently advocated for change. However, without the right housing or funding in place, options remained limited.
In 2025, changes in John’s health and mobility triggered a comprehensive review of his support needs. When a vacancy became available in a Specialist Disability Accommodation (SDA), our team worked closely with John’s guardian and health team to explore a new approach.
The move was a turning point.
With increased funding and continuous support in place, John is no longer isolated. He now shares a home with others, allowing for regular social interaction, shared routines and a sense of belonging. Instead of being confined to a single space, John can move freely throughout the house with support.
The team has also created a dedicated sensory space, enabling John to engage with sensory toys while staying connected to what’s happening around him. Environmental changes and active supervision have replaced locked gates and barriers, reducing risks without restricting freedom.
Most importantly, these changes have led to a significant reduction in restrictive practices. What were once multiple forms of restriction have now been reduced to just two, with reviews underway to determine whether they are still required at all.
John’s journey reflects The Aruma Way in action. It shows our commitment to challenging restrictive practices, advocating for better outcomes, and working together to do what is right – It’s The Right Way. Even when systems, funding and complexity create barriers, we stay focused on the person, continuously reviewing our approach and seeking safer, more inclusive ways to support people with disability to live a good life.
Thank you to everyone involved for your commitment, advocacy and dedication to living The Aruma Way every day.
