Do you or someone you care for receive Supported Independent Living, known as SIL? If so, there are some important changes that have begun and are worth knowing about.
SIL is the support that helps people with disability live at home. It can include help with everyday things like showering, dressing, cooking and cleaning. To learn more about SIL at Aruma, check out our Supported Independent Living page here.
The rules about SIL have started to change. Here is what you need to know.
What is changing for SIL?
A provider is an organisation that delivers your support.
Right now, some SIL providers are registered with the NDIS Commission and some are not. The NDIS Commission is the body that checks providers are doing a good job.
From 1 July 2026, all SIL providers must be registered with the NDIS Commission. This starts a transition period. Providers who are not yet registered need to be registered, or have applied to register, by 1 October 2026.
You can learn more about this update via the NDIS website.
Why is this changing?
The government wants SIL to be safe and good for everyone.
The new rules will:
- Keep people safe at home
- Check that providers are doing a good job
- Make the rules the same for all providers
What does this mean for participants?
If your provider is already registered with the NDIS Commission, nothing changes for you. Your support stays the same.
Some providers are not registered. A few of these may stop delivering support if they cannot follow the strict rules.
If your provider is not registered, you might feel worried about this, and that is okay. The good news is you have time to plan, and your support coordinator can help you.
How to check if your SIL provider is registered
Here are three easy ways to check if your current SIL provider is registered.
- Ask your SIL provider. The quickest way is to ask them directly whether they are registered with the NDIS Commission, and if they are not yet, when they plan to be. Your support coordinator, a family member or a trusted person can help you ask.
- Check the NDIS Commission website. The NDIS Commission keeps a list of every registered provider. You can search your SIL provider’s name using the Find a Registered Provider tool.
- Use the NDIS Provider Finder. The NDIS also has an online tool that lets you search for registered providers in your local area: Provider Finder.
What about Aruma?
Aruma is a registered provider with the NDIS Commission. You can check our status here on the NDIS Commission’s website. This means we already follow the strict rules. If you receive your support with Aruma, nothing changes and your support stays the same.
If your current SIL provider is not registered and you would like to switch to Aruma, reach out to our NDIS team and we will be happy to walk you through the steps.
Things you can do
If you have SIL and are not sure whether these changes affect you, the first thing to know is that you do not have to work it out on your own.
The simplest way to find out is to check whether your provider is registered, and your support coordinator can help you with this.
Here are some simple steps you can take.
- Check if your provider is registered – Ask your SIL provider, check the NDIS Commission website, or use the NDIS Provider Finder
- Ask when they will be registered – if they are not yet
- Talk to your support coordinator – about what the changes mean for you
- Read your service agreement – to understand your notice period, in case you ever decide to change providers
- Look at other providers – if you need to
- Reach out to Aruma – if you would like help. Aruma is one of Australia’s largest and most stable providers of Supported Independent Living services. Talk to our friendly team on 1300 538 746 or request a call back.
Frequently asked questions
Your SIL provider must be registered, or have applied to register, by 1 October 2026. Your NDIS plan and funding will not change. If your provider registers, you do not need to do anything. If your provider decides not to register, you will need to move to a registered provider, and your support coordinator can help you do this.
The new rules started on 1 July 2026. Providers who are already delivering SIL and are not yet registered have until 1 October 2026 to be registered or to lodge their registration application. If they have not applied by then, they can no longer deliver SIL.
Yes. You can change SIL providers, and there are a few simple steps to follow.
- Talk to your current provider. Find out whether they plan to register, or raise any concerns you have about your current supports. Your support coordinator or a trusted support person can help you have this talk.
- Check your service agreement. This tells you how much notice you need to give and whether any cancellation fees apply. The NDIS pricing arrangements and price limits set the conditions providers must meet when charging cancellation fees.
- Find your new provider before you leave. Starting early helps avoid a gap in your support. Your support coordinator, the NDIS Provider Finder, and recommendations from family and friends can all help.
- Sign a new service agreement. Meet with your new provider if possible and go through any new service agreement. A written agreement makes it clear what you have both agreed to, including how long it runs and how changes can be made.
- Let your current provider know you are leaving, and follow their exit process to end your agreement.
- Update your details. Tell your support coordinator or plan manager that you are changing providers. Your provider relationships also need to be updated in the participant portal – myplace. Check with your provider whether you need to do this yourself, or whether they will do it for you.
Yes. SIL registration is one of several changes happening across the NDIS between 2026 and 2030. Others include changes to how plans are built, how some supports are funded, and how people access the Scheme. The important thing to know is that these changes are being rolled out gradually, not all at once, and your support coordinator can help you understand what each one means for you.
For a simple rundown of the key dates and what they mean, read our timeline of NDIS changes from 2026 to 2030.
