Find a range of policies and other important documents from Aruma.

Easy English Policies

Find Easy English policies from Aruma (formerly House with No Steps and The Tipping Foundation).

Easy English uses simple everyday language and images. This means more people can read, understand and use this information.

These links open a PDF document that you can download and print. Some policies also have a link to the same information on an HTML page which you can translate to other languages using the Accessibility menu on this site.

What You Need To Know

Complaints and Feedback

Other Help for Aruma Customers


Aruma Code of Conduct

We’re lucky to have an amazing team at Aruma but being part of the Aruma team comes with BIG responsibility. No matter who you are or what your role is – every member of our team must measure themselves against our Code of Conduct – we’re all accountable to this.


At Aruma, we respect your privacy. We have developed our Privacy Policy in line with the Australian Privacy Principles.