House with No Steps (now Aruma) welcomes 600 new customers and 1000 staff

We've welcomed 600 new customers and 1000 staff with transfer of services from the NSW Government.

October 11, 2017

We’ve welcomed around 600 new customers and 1000 staff, with the transfer of accommodation and respite services from the NSW Government’s Department of Family and Community Services (FACS).

Services in six areas of New South Wales were transferred to us  on October 5, including:

  • Seven group homes and a number of in-home support customers in Northern NSW
  • 12 group homes, one respite service, and a number of in-home support customers in New England
  • Two group homes in Forster
  • 22 group homes and two respite services in Sydney
  • 26 group homes and three respite services in Illawarra and Shoalhaven
  • 12 group homes in Southern NSW

We have a strong history of providing quality disability services, with well-established community connections in these regions and extensive experience operating under the National Disability Insurance Scheme (NDIS).

“With this transfer, we are now privileged to support over 4,000 people with a disability,” said Andrew Richardson, CEO.

We’ve partnered with Compass Housing Services as the accommodation provider. Compass is Australia’s leading community housing provider and manages more than 4,400 properties across NSW and Queensland.

“House with No Steps (now Aruma) exists to help people with a disability live a great life, and as a leading disability service provider with over 55 years’ experience we have proven capability – we deliver great services. It made sense for us to pursue this fantastic opportunity to help more people in more places,” said Mr Richardson.

“Our teams have been working hard to ensure the transfer is as smooth as possible for everyone involved. We are excited and honoured to welcome our new customers, their families and staff. We very much look forward to getting to know them.”