Read all about the feedback our customers, and their families, gave us.
Late last year we spent time working on a plan to make sure we’re getting constant feedback from our customers.
We want to understand what they think about us. Are we living up to our You. First promise? What do they think about our Aruma brand? Are the services we’re delivering in line with what they want? What are we doing well? What do we need to work on? These are all questions we want answered on a regular basis.
At Aruma, feedback is a gift! We need hear directly from those we serve – our customers and their families.
So, let’s get right to it… what did our customers tell us?
Embedded content description: A infographic of the customer feedback given by 98 Aruma customers and 263 family and carers.
From feedback there is one clear thing we need to work on…
You also download the results.
We’re making improvements based on your feedback.
We’re also busy planning for our next round of feedback, which is penciled in to take place in later this month and April this year.
Stay tuned – we’re always keen to hear what you think about us!
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