Read the list of questions asked by families at the welcome roadshow in Spring last year.
Families who are transferring to Aruma (formerly House with No Steps) as part of the Victorian Government transfer of disability services attended a welcome roadshow in Spring last year and we were impressed by the broad range of questions asked.
We know how important it is to build trusted relationships and that this is the first step in a process of people being confident with us as a provider.
There were so many great questions asked that we have put together a list of Frequently Asked Questions for families.
We hope that this will be a useful resource and if you think of any more questions after meeting us, as we know that sometimes the best questions can come to you days or even weeks later!
If you don’t find the answer to your questions online, please feel free to contact our dedicated helpline for customers and families on 1800 931 934 during business hours, Monday to Friday.
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