Just like the Victorian government, we have an extensive policy framework that guides our staff in their work.
Just like the Victorian Government, Aruma (formerly House with No Steps) have an extensive policy framework that guides our staff in their work. This framework also makes sure that people with disability are well supported.
During the transfer, we will work closely with the government to make sure policies are aligned and simplified when and where needed.
At Aruma, we have a Quality, Risk & Safety team who oversee our policies.
This team is responsible for monitoring practice and making sure that all our services have effective risk and complaints management.
The safety and well-being of the people we support is always our highest priority. This can be seen through our policy and procedures for Mistreatment, Exploitation, Abuse and Neglect (MEAN).
We welcome feedback from staff, people with disability and families at any time. This will help us to continuously improve our services and be held accountable.
Find a range of policies in Easy English.
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