Victorian Government Transfer transcript

About the transfer of services from the Victorian Government to Aruma (formerly House with No Steps).

Video transcript

Music playing.

Andrew: Hi, I’m Andrew Richardson, CEO of Aruma.

it’s a delight to welcome you to Aruma, or House with No Steps, as we were previously known.

It will be a privilege to get to know you and to support you.

Today’s transfer is a major milestone.

We’ve spent months planning it and have worked hard to make it is as smooth and uneventful as possible for our new customers, families and staff.

I hope that’s been your experience to date.

We’re humbled and honoured by the way so many of you have engaged with us in the lead up to today’s transfer, as our teams travelled around the State.

Thank you for your generosity of spirit and for the positive and encouraging way you’ve approached this major change.

Today is just the beginning of our relationship. We’re looking forward to getting to know you better and working and learning together.

If you have any questions, comments or concerns please talk to your local staff or call our Customer and Family Hotline on 1800 931 934.

We’re thrilled the transfer has now taken place and look forward to getting to know you and to serving you to the very best of our ability.

Once again, welcome to Aruma.

End of transcript.