Protecting our customers video 1 transcript

How we're keeping our customers, their families and carers, our staff and others safe.

Video transcript

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There are several measures you can adopt to protect yourself and others from getting the new coronavirus.

Frequently clean your hands by using an alcohol based hand rub product, like a gel, or wash your hands with soap and water.

When coughing and sneezing, cover your mouth and nose with flexed elbows, like this, or use a tissue.

If you use a tissue, discard it immediately into a closed bin.

Avoid close contact with anyone that has fever and cough. And if you have fever, cough and difficulty breathing, seek medical care early and share any information about recent travels with your health care provider.

If you just have mild respiratory symptoms, and no specific travel history, carefully follow the precautions I just explained and make sure you stay home until recovered.

If you need more information on how to protect yourself from the new coronavirus, check the WHO website at

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