Formerly House with No Steps and The Tipping Foundation


Victoria is following Stage 4 restrictions for metropolitan Melbourne and Stage 3 for regional Victoria. Find out what this means for Aruma services.

Information current as at 02 August 2020

Stage 4 restrictions: metropolitan Melbourne

From 6pm Sunday 2 August, Stage 4 restrictions are in place for metropolitan Melbourne.

The new metropolitan restrictions are as follows:

  • Melbournians can now only shop for food and necessary supplies within 5 kilometres of home. Only one person per household can leave home to get the necessary goods and services and only once a day.
  • Exercise will be limited to one hour once per day, within 5km of home. You can exercise with one other person you live with or a friend or family member, as long as neither of you travel more than 5km from your home.
  • A curfew applies from 8.00pm to 5.00am each night
  • Residents cannot have visitors in their home (unless for care and support)

Stage 3 restrictions: Regional Victoria

Stage 3 restrictions will be in place from 11:59pm on Wednesday 5 August for Regional Victoria, including Mitchell Shire.

This stage of restrictions means there are only four reasons to leave your home:

  • to shop for food and essential goods or services.
  • to provide care, for compassionate reasons or to seek medical treatment.
  • to exercise or for outdoor recreation.
  • for work or study, if you can’t do it from home.

Wearing of masks

From 11.59pm on 2 August, it is now mandatory to wear face masks when outside your home unless you have a lawful exception for not wearing one.

Information about Aruma’s services

Aruma has Supported Independent Living (SIL) homes in Victoria and we are working closely with each of our residents and staff in these homes to ensure everyone is well supported.

We are closely monitoring and responding to Government advice and restrictions. We have developed specific protocols which outline our organisational response to the restrictions. We are in regular contact with the families and next of kin of customers in these homes and are working to ensure our customers, families and staff all remain safe and well.

In line with Government regulations, all Aruma staff in Victoria must wear a single-use disposable surgical mask. This includes those attending the site to provide care and support to our customers. We also have processes in place should positive cases occur.

What do the restrictions look like?

In line with Government advice, the following restrictions will apply. Visitors are not permitted to our Supported Independent Living (SIL) Group Home environment as per the Directive for Care Facilities in effect unless providing care and support. Find out more about what Care and Support means.

  • Visitors providing care and support must comply with all Aruma screening and infection control measures in place including social distancing and hand hygiene practices.
  • Overnight stays and weekends away from the SIL home are not permitted until restrictions are eased.
  • Customers are not permitted to visit other households but are encouraged to reach out to their friends and family using telephone and video conferencing options to stay in touch.
  • Any customer returning to the SIL after an extended period of time away will require a statutory declaration
  • No third-party providers will be permitted in the home
  • Any non-essential supports are to be postponed
  • We strongly encourage customers to stay at home and follow government recommendations regarding the acceptable reasons for leaving your home (eg exercising within 5km of home once per day)
  • No community hub services will be open
  • No respite services will be open

These are in place until further notice.

Will my support staff still be able to come to work?

Yes, because our staff are rightly considered essential. We are doing everything to make sure that our staff can continue to support our customers.

With the new restrictions, we have given staff access to the required documentation and permits in order to travel to and from services. They will also follow Aruma’s strict infection control protocols and processes.

Do we have enough Personal Protective Equipment and essential supplies?

Yes! We are working closely with the local teams to ensure they have adequate Personal Protective Equipment (PPE) as well as other essential supplies and professional supports.

We have also provided training and supports on safe practices for donning and doffing PPE.

Where can I find out more information?

Visit the Victoria Government’s Health and Human Services website to find out more information.