Formerly House with No Steps and The Tipping Foundation
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Community hubs and flexible supports

To keep our customers, staff, and the community safe, there are some changes to our Community Hubs and Flexible Supports.

These changes came into effect at week commencing 8th June 2020 (actual date differs by state). The information below was published on 4th June 2020 and it is still current.

Community hubs

We have been slowly and thoughtfully opening community hubs across NSW and Queensland. Numbers will be restricted to ensure we can comply with social distancing guidelines.

New South Wales

Sydney

  • Belrose
    • Max 10 customers per session
    • Open
  • Hurstville
    • Max 10 customers per session
    • Open

Southern NSW

  • Lake Illawarra
    • Max 20 customers per session
    • Open
  • Goulburn
    • Max 20 customers per session (2 sessions per day)
    • Open
  • Batemans Bay
    • Max 15 customers per session
    • Open
  • Nowra
    • Max 20 customers per session
    • Open

Western NSW

  • Forbes
    • Max 20 customers per session
    • Open

Northern NSW

  • Alstonville
    • Max 15
    • Open
  • Ballina
    • Max 15
    • Open
  • Glen Innes
    • Max 4
    • Open
  • Gunnedah
    • Max 10
    • Open
  • Tamworth
    • Max 10
    • Open
  • Armidale
    • Max 10-15 customers per session (2 sessions per day)
    • Open

Hunter NSW

  • Cardiff
    • Max 25 customers
    • Open
  • Wyoming
    • Max 10 customers
    • Open
  • West Gosford
    • Max 20 customers
    • Open
  • Taree
    • Max 15 customers
    • Open
  • Charlestown
    • Max 15 customers
    • Open
  • Charlestown (SLES)
    • Max 15 customers
    • Open
  • Grafton
    • Max 10 customers
    • Open

Queensland

Sunshine Coast

  • Caboolture
    • Back to full capacity
    • Open

Southern Qld

  • Burleigh
    • Back to full capacity
    • Open
  • Burleigh (Employment Solutions)
    • Back to full capacity
    • Open
  • Mudgeeraba
    • Back to full capacity
    • Open
  • Ipswich
    • Back to full capacity
    • Open
  • Beenleigh
    • Back to full capacity
    • Open

Victoria

No changes to Victoria services at this stage.

Flexible support

Community-based flexible support activities are provided on a 1:1 basis. The scope of these activities depends on where you are located. Please discuss your needs with your support staff or call our customer service line on 1300 538 746.