We’re monitoring the COVID-19 situation closely and following Government and health authorities’ advice.
Information current as at 08 August 2020
Aruma is following all Australian Government and state health authorities’ advice.
As the situation continues to evolve, we’re making changes to our services and continuing to plan, to keep everyone safe at Aruma – our staff, customers, families and carers, contractors and suppliers, business customers, and all others who visit our services and sites.
We have a Pandemic Response Team managing our organisational response to COVID-19. The team is developing and updating guidelines for us to follow. The safeguards we are implementing all meet official Australian Government COVID-19 guidelines.
For Hot Zones, we have implemented a Rapid Response Team. The Rapid Response Team is a dedicated, focused team made up of Subject Matter Experts that are deployed to assist local services where there is a suspected or positive case of COVID-19. They include support staff, management, administration, safety and therapeutic/clinical staff. The team offers tailored support and advice, and if needed, works at a service where a customer has a confirmed case of COVID-19.
As an organisation, we need to do all we can to slow the spread of the virus. This means listening to, and following, Government guidelines, particularly around social distancing.
All Aruma staff are responsible for ensuring they keep customers, visitors and themselves safe by adhering to our strict infection control policies. These include wearing of masks (in accordance with Government advice) and Personal Protective Equipment where necessary, washing hands properly and following coughing and sneezing etiquette.
The situation and response to COVID-19 in Australia is changing constantly. We’re providing updated and ongoing information to our staff, to our customers and their families, and visitors to our sites.
In addition to our strict infection control guidelines and social distancing measures, our staff are following protocols that have been developed specifically for their State based on state-based restrictions. In general:
Where we can, our staff are maintaining four weeks of supplies. This include medications and items for safe food handling, infection control, and cleaning. We’re also in ongoing contact with a variety of suppliers and the government on how best to maintain this buffer.
Staff have easy-to-understand information for customers. This includes information on self-care, activities, wearing of masks and exercise.
We’ll continue to provide our staff with useful resources to help our customers and supported employees to understand what changes are needed and what they should do. Resources are provided in Easy English format or through Social Stories.
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