We’re monitoring the COVID-19 situation closely and following Government and health authorities’ advice.
The information below was published on 22 August 2022 and it is still current.
Aruma is following all Australian Government and state health authorities’ advice.
As the situation continues to evolve, we’re making changes to our services and continuing to plan, to keep everyone safe at Aruma – our staff, customers, families and carers, contractors and suppliers, business customers, and all others who visit our services and sites.
We have a Pandemic Response Team managing our organisational response to COVID-19. The team continues to develop and update guidelines for us to follow. The safeguards in place all meet official Australian Government COVID-19 guidelines.
All Aruma staff are responsible for ensuring they keep customers, visitors and themselves safe by adhering to our strict infection control policies. These include wearing of masks (in accordance with Government advice) and Personal Protective Equipment where necessary, washing hands properly and following coughing and sneezing etiquette.
The situation and response to COVID-19 in Australia is changing constantly. We’re providing updated and ongoing information to our staff, to our customers and their families, and visitors to our sites.
In addition to our strict infection control guidelines and social distancing measures, our staff are following protocols that have been developed specifically for their area based on government state-based rules. In general:
Where we can, our staff are maintaining four weeks of supplies. This includes medications and items for safe food handling, infection control, and cleaning. We’re also in ongoing contact with a variety of suppliers and the government on how best to maintain this buffer.
Staff have easy-to-understand information for customers. This includes information on self-care, activities, wearing of masks and exercise.
We’ll continue to provide our staff with useful resources to help our customers and supported employees to understand what changes are needed and what they should do. Resources are provided in Easy English format or through Social Stories.
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