Bringing internal communications to life

Clever new tools to bring us closer together

At House with No Steps we know how important it is to keep our team connected. So in September 2015 we introduced a dynamic new intranet we’ve dubbed “Wattson”.

Wattson Wattson
24/7 24/7

Mobile or desktop - Wattson provides our staff 24/7 access to valuable resources.

Powering greater productivity

A record year for Summerland House Farm

At Summerland House Farm we don’t just harvest produce from our own commercial orchards - we also support 234 local growers by dehusking macadamias and packing their fruit. This year, through some strategic changes, we took productivity to a new level.

Powering Greater Productivity Powering Greater Productivity
Summerland House Farm

Innovative changes at Summerland House Farm led to a 98% increase in revenue.

Growing our brand

HWNS launches a new ad campaign with GPY&R

GPY&R has worked with House with No Steps on a pro-bono basis for several years now – and in 2015/16 this work culminated in the launch of an exciting new ad campaign.

Wattson Wattson

Raising our profile in the NDIS environment.

Checking in with CQL

Setting the standard for person centered support

This year marked the halfway point in our four year accreditation with The Council on Quality and Leadership (CQL), and we’re pleased with their positive feedback.

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173 Personal Outcome Measures (POMs) interviews.

Empowering our employees

Wrapping up the WELL and Lean training programs

In 2015/16 we concluded two big training initiatives: Lean, and the Workplace English Language and Literacy (WELL) program.

Empowering our Employees Empowering our Employees
Employer of the Year Employer of the Year

We are proud to be a finalist for 2016 NSW Large Employer of the Year at the NSW Training Awards.

Understanding the impact of trauma

Taking Time to support people with an intellectual disability

Together with Ageing, Disability, and Home Care (ADHC) and the University of Western Sydney, House with No Steps in Southern NSW is leading a project to pilot the newly developed framework, Taking Time.

Undestanding the Impact of Trauma

Leigh is really excited about what the NDIS means for people with a disability.

Preparing staff for the NDIS world

A new Support Framework in development

Our experience in the Hunter NSW and ACT NDIS launch sites has already shown us how the roll-out will change the way we operate - so we’re working hard to develop a new tool for staff to clarify and simplify our customer journey, and ensure staff are prepared.

Preparing Staff for the NDIS World Preparing Staff for the NDIS World
Support Framework Support Framework

Our new Support Framework microsite will be launched in October 2016.

Building greater capacity to support our customers

HWNS selected to pilot new staff training

In March 2016, House with No Steps was selected by ADHC Clinical Innovation and Governance (CIG) to take part in new behaviour support training for operational and clinical staff.

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greater capacity to support our customers<

We're broadening our team's abilities to provide specialised support to customers with complex behaviours.

Giving customers more choice and control

How we're continuing to individualise our services

Giving customers choice and control is key to what we do, and in January 2016, we were pleased to win a tender from ADHC to provide individualised accommodation for five new customers.

Customer Choice Customer Choice

Fit to fundraise

A new online initiative moves the community

In March 2016, our Fundraising team launched For Fit Sake: a new event challenging people across Australia to move over 100km in ten days, while raising money for people with a disability.

Fit Sake Fit Sake
Fit Sake Fit Sake

We were excited to have 3244 people take part in the event, raising a grand total of $168,309.

Five years of teamwork with Telstra

An employment-focused partnership that's still going strong

Since 2011, we have worked with Telstra to provide employment opportunities for people with a disability - encouraging them to become active members of the workforce.

Window Window

Together, our Facility Services team keeps Telstra sites ship shape in QLD and NSW.

Exploring Person Centered Active Support

A way of working that's delivering positive results

In 2015, House with No Steps became one of eleven organisations to take part in a study run by Latrobe Universities, focusing on the implementation of Person Centered Active Support.

Person Centered Active Support Person Centered Active Support

“Given the fact that HWNS have only recently started to introduce Active Support, the results reported are quite encouraging and give a good foundation on which to build in the future”