We are pleased to announce we have started working with independent whistleblowing service Your Call Whistleblowing Solutions.
We always aim to achieve the highest standards in all that we do. Whether it’s providing our customers with excellent support to have a great life, or managing our finances, we aim to be the best. This has to be a team effort. We need everyone to speak up when something isn’t right.
We always encourage our customers and employees to speak to us in the first instance. We are committed to always doing our best to fix things.
We also understand there may be times when people want to speak to an independent third party. We are excited to announce that we have started working with Your Call Whistleblowing Solutions. Your Call is an independent whistleblowing service. They can be contacted 24 hours a day, seven days a week (except for national public holidays) on the phone or through their website.
Your Call is for both our employees and customers. If you would prefer to speak to an independent third party, or if you’d rather stay anonymous, we invite you to contact Your Call. You’ll need the code ARUMA to make a report. Also take a look at our easy English Complaints and Feedback Policy.
The important thing is that you say something.