Aruma’s support of the Disability Royal Commission

Aruma (formerly House with No Steps and The Tipping Foundation) strongly supports the Royal Commission into violence, abuse, neglect and exploitation of people with a disability.

This Royal Commission is an opportunity for Australia to raise the bar much higher when it comes to valuing and including people with a disability in our society.

Our focus is on our customers. It always has been, and always will be.

We will continue to provide the best possible support to every one of our customers, every day. That’s why we exist as an organisation.

We are committed to doing our part to make the Commission a success, and stamp out any mistreatment of people with a disability.

Making a submission to the Royal Commission

A ‘submission’ is the main way people can provide information to the Royal Commission about their experiences of violence, neglect, abuse or exploitation of people with disability. Anybody can make a submission in various ways. More information can be found on the Disability Royal Commission website.

At Aruma, we are committed to supporting our customers, their families and carers, to make a submission to the Commission. If you would like support to do so, please speak to your support staff (or your local Manager) in the first instance.

Your experiences with Aruma

At Aruma, we have good systems and practices in place, and great staff.

We do all we can to encourage staff, customers, family members, community members, and advocates to speak up about any issue or circumstance that concerns them.

Despite all our efforts, no organisation can ever claim to be perfect. We all need to stay vigilant. So we encourage you to please speak up if you see, hear or experience any wrongdoing or anything that concerns you.

You can do this by:

• Speaking to your local support staff, or their manager
• Emailing us at feedback@aruma.com.au
• Contacting Your Call, our independent whistleblowing service, on 1300 790 228 or info@yourcall.com.au. They also have a live chat option available on their website.

We will continue to acknowledge any mistakes we make. It is always important we learn and improve. We’re not in the habit of ever sweeping issues or concerns under the carpet. That goes against everything we stand for.

Andrew Richardson,
CEO, Aruma